Interim access-to-information page. The final manual should still be confirmed with South African legal counsel.
PAIA Manual
This page gives visitors a clear route to access Pivot Technology’s PAIA Manual and explains how to submit a request for access to records.

Download the current manual
Download the current PAIA Manual (PDF)
How to make a request
- Send the request to the designated Information Officer or Deputy Information Officer using the contact details provided in the manual
- Use the prescribed request process and supporting forms where required
- Applicable fees and response timelines will be handled in line with PAIA and the manual
Support information
Personal-information-related requests may be handled through both the privacy and PAIA routes, depending on the nature of the request. See the Privacy Notice / POPIA page for data-protection information and the monitored contact route.
