PAIA Manual

Interim access-to-information page. The final manual should still be confirmed with South African legal counsel.

PAIA Manual

This page gives visitors a clear route to access Pivot Technology’s PAIA Manual and explains how to submit a request for access to records.

Graphic representing a PAIA manual document and records request process.

Download the current manual

Download the current PAIA Manual (PDF)

How to make a request

  • Send the request to the designated Information Officer or Deputy Information Officer using the contact details provided in the manual
  • Use the prescribed request process and supporting forms where required
  • Applicable fees and response timelines will be handled in line with PAIA and the manual

Support information

Personal-information-related requests may be handled through both the privacy and PAIA routes, depending on the nature of the request. See the Privacy Notice / POPIA page for data-protection information and the monitored contact route.